The customer service and sales of Vodafone is still damaged from the Friday by a cyber attack external

The service channels of customer service and sales management Vodafone Spain, was interrupted from the early hours of Friday morning for a possible cyber attack external, has not been restored even at 100%, have indicated this Saturday to Efe sources of the company.Have also noted that are still investigating the source of the service interruption, at the time that it is reset in its entirety, although you do not have a forecast of when you can be achieved.The channels of customer service and sales management of Vodafone Spain remained without service in the early hours of Friday morning by a “computer incident”, the cause of which, as indicated Efe sources of the company, could be a cyber attack external.However, they noted that while it “seems” to be a phishing attack from the outside of the company, are not able to assure still what is the origin of the incidence.A spokesperson for Vodafone explained that the impact has been limited to the programs software attending to those two departments of the company, which attends to clients and manages the high, without having affected other computer systems of the company.
20MINUTOS.IS – Technology



The customer service and sales of Vodafone is still damaged from the Friday by a cyber attack external
Source: english  
December 16, 2019


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