The instant messaging exceeds that of calling mobile and landline in 2016 and the SMS fall into disuse

• 57% of the spaniards send an instant message several times a day, according to data from the Household Panel of the CNMC.
• The survey details that the SMS and the calls have fallen into the background.
• Nine out of every ten spaniards consider it important to protect their data.

57% of the Spanish sends instant messages several times a day compared to 22% who called from a mobile telephone and 13% from the fixed, according to the data of the Household Panel of the National Commission of Markets and Competition in the last quarter of 2016.

The survey carried out on 4.814 homes and 9.163 individuals has confirmed that traditional texting (SMS) and calls from the fixed phone have been relegated to the background. Two out of every ten spaniards never make calls from landlines and four out of ten call on a weekly basis or less.

This study shows that SMS have fallen almost into disuse,56% of the respondents never sent, and among those who used the 90% only sends one a week or less.

on the other hand, instant messaging (WhatsApp, Telegram and Facebook Messenger)is the service with greater daily use. 57% of the spaniards use it several times a day, above the daily use of calls made from mobile phones (22%), landline phones (13%) calls or online (4%)

According to the Household Panel CNMC, almost nine out of every ten spaniards consider themselves fairly or very important to adequately protect your data private voice communications, either through mobile network, fixed or Internet.

Likewise the 93% value quitethe importance of the quality of the connection. on the contrary, two out of every ten spaniards declare that they care little or nothing ease-of-change of service operator.

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