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Do you think that the term ‘accessibility’ has become fashionable in recent years? It seems to be everywhere: cities are accessible, buildings are accessible, accessible voting, film projections accessible… it is said that when something is repeated too much loses its value, but the accessibility is much more than a fashion (if outside), and part of a basic need: the right of one person or many people to carry out day-to-day with all the autonomy possible.Enjoy a simple stroll through the city, a concert or a movie can be something current for the most part, but there are many people who have not been able to experience those sensations until a few years ago, for simple design of streets and enclosures. That is why, in a world inconceivable without that we are connected, inaccessibility should not be able to accommodate. And even more so when the big focus of the technological development revolves around the network from more than two decades ago. However, as it tells Pilar Soret, commercial director of ILUNIO, Technology and Accessibility belonging to the group of ELEVEN, “Internet is more accessible than a few years ago, but still is not accessible“.For Pilar, the great difference that exists between urban planning and technology is that in the first case, “the buildings were already facts before there was an awareness, or even the legal requirement, so it seems logical that it is not made in their time in an accessible way”. However, “the Internet should have been born being accessible to all”. We could go back to the pages that were made fifteen or twenty years ago, but what is certain is that “in the present you still building websites, applications and intranets without complying with the accessibility requirements, and that is the serious thing because now you know how to do things.”Users with disabilities sensoryl have difficulty or inability to perceive the information: individuals blind cannot access the visual channel, whereas visual impairment may do so provided that certain requirements are met. But in this group there are also users that have hearing problems or even that have affected the sense of touch, and all this must be taken into account for a good browsing experience. Users with motor disability are large barriers to interact with mobile devices, because they have difficulties or limited motion, or the application of force or the use of several gestures simultaneously. The interaction with the touch screen or the pressing of a key is usually a problem for them, needing alternative inputs more simple, as the voice commands. Finally, users with cognitive disability, in general, present difficulty of understanding or learning. For this reason, the simplicity management is essential. The more simple, uniform and intuitive is a web or a mobile app, the easier it will be for them. But Web accessibility also benefits others, such as the elderly who have seen the diminished their skills as a result of the age.In the case of the mobile app, according to Pilar Soret, “everything is complicated a little more, and also there is still less awareness in the case of web pages”. However, “there are many services that are increasingly from applications, such as reservations, an appointment with the doctor, tickets to attend events… but what it is unfortunate is that many projects are starting from scratch, we are developing now“, she explains. “Should be fulfilled with the accessibility requirements from the first minute, because they already exist. But, in addition, when we’re all already glued to a mobile phone even to manage the bank account… well, still is more serious because we are creating enormous barriers. This is something we all use it and is not doing well, and that does increase the gap, of course. If we talk about history of web accessibility, we can go back to 2007. There is set the databases on the navigation should comply with many websites in two years. Tells Pilar that “as of 2009 they had to have websites accessible to the public administration, the private institutions in charge of managing public services, which receive public funding, and all firms with more than 100 workers or facturasen more than six million euros per year. Specifically, mention of a bank entities, insurance, agencies travel, agencies transport, supplying gas, water and electricity, business telecommunications and hypermarkets“. Later it also included a social networks that are developed by entities with a trading volume of six million. Pilar Soret admits that “lately, the public administrations have been more seriously” as a result of a Directive that was published in the official journal of the European Union in 2016 on the accessibility of web sites and applications for mobile devices of the public sector bodies. And he adds that “there are No excuses: there is technical documentation and a web developer should know everything that has to do with a web to be accessible, but the reality is that at present it is not yet known”.In addition to this, the ignorance does exist formulas that sell to help you be more accessible by putting simply a widget, for example, and it is certain that “you are spending money on ‘solutions’ that are not and that do not comply with the legal requirements by far”, says Pilar Soret. But all is not well, “we also met with companies that demand that their developments are accessible when you do the tender documents but then don’t have the control to know if what I have developed is accessible or not actually, and have to instruct your time audits to see if what they have developed complies or does not comply with what it said on the sheet”. And it is clear that, “either the developers are on this, or ask for external audits, there are few, but they are. In addition to technical knowledge, we we have users with different disabilities that in addition of users are technical, and that helps a lot. We have auditors who are totally blind, auditors with low vision, the developers who have difficulties using their hands… we have knowledge in first person,” says Pilar.”You have to think that accessibility is not there to carry it out because… probrecitos, so that you may enter… or nothing happens, because there will be someone to help them buy the ticket on the train… autonomy is something we all want, and that is why empathy is critical. There is that to think that technology can be done well from the beginning, especially when starting from zero. It is much more difficult to have arrived at the moon,” concludes Pilar Soret.
20MINUTOS.IS – Technology
November 19, 2019
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