AGENCIES
- The impact has been felt especially in Madrid, Barcelona and Valencia.
- The company has apologized through his Twitter account.
- Movistar agrees to new customers Fusion to retain the television deal.
From the 15.00 this Tuesday, and up to 16.30 hours has been almost impossible to connect to the Internet through Movistar, as recognized by the own company.
For reasons that have been detailed, there has been a technical fault that has prevented the users, both ADSL and fiber, to be able to access the Internet, which has led to a collapse in the number of customer care, 1004.
The most affected have proven to be the major cities, with the largest number of users of fiber, and the incidents have been numerous in Madrid, Barcelona, Valencia, Bilbao and Sevilla, among other cities.
Nothing more than having knowledge of the incidence, which has not materialised, the company has apologized via his Twitter, stating that he was trying to solve the problem.
The connection to the internet through mobile devices has not been affected and since the phones have been able to make normal use of the application.
For those of us who comentáis connection problems, I point out to you that our technicians are working on it. Sorry for the inconvenience.
— Movistar Spain (@movistar_es) October 10, 2017
I like to inform you that the issue that affected some areas has been virtually resolved. Again sorry for the inconvenience.
— Movistar Spain (@movistar_es) October 10, 2017
Tecnología
Phoneia.com (October 10, 2017). The Internet connection of Movistar, drop in for an hour and a half in the big cities. Recovered from https://phoneia.com/en/the-internet-connection-of-movistar-drop-in-for-an-hour-and-a-half-in-the-big-cities/
About the author
