Had problems signing in to Xbox Live.
Xbox support informs that all problems are already solved.
The issues surrounding the Xbox One console startup, sign-in, title, update errors, and our status page have now been resolved. Thank you for sticking with us while our teams addressed these issues and we appreciate the reports. As always, we're here and we're listening.— Xbox Support (@XboxSupport) January 30, 2019
technical support says that has identified the cause and will continue to work on the solution.
Our teams have identified the cause for our earlier issues and are continuing to address these now. Thank you for your patience, we’ll update again when we know of any other changes. Xbox Support (@XboxSupport) January 30, 2019
Xbox One is suffering from connection problems that prevent start session, connect online, or show a black screen at startup. Xbox support has announced that it is aware of the news of the users and assures that it will report on developments as they become available.
We are aware of reports of Xbox One console startup, title update and sign-in errors. We will keep everyone informed eleven we have more information to share. Thank you all for your patience. Xbox Support (@XboxSupport) January 30, 2019
Brad Rossetti Xbox Preview Program commented that the cause of the black screens has been identified, and work in retrieve services.
Xbox One Users – we have identified the service causing the black screens and working on rolling back the service change – please be patient. Brad Rossetti (@WorkWombatman) January 30, 2019
“Our engineers are actively working on the problems described in the initial message”. You can follow the status of the network in the official website, although it seems that there are also difficulties to contact with her.
Our engineers are actively investigating and working on the issues outlined in our initial post. In the meantime, keep an eye out on our Service Status page for updates while this issue is worked on: https://t.co/99xfLMWcZW https://t.co/NwHUySgBvL Xbox Support (@XboxSupport) January 30, 2019
Additionally, if you’re running into issues attempting to view our status page, the teams are actively investigating this as well. Thank you for your ongoing patience, we’ll update here when there’s more to provide. Xbox Support (@XboxSupport) January 30, 2019
Mike Ybarra advises you to restart the console, something that should fix the problem or do so in the next few minutes.
January 31, 2019
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